Privacy Policy for Realfookparts.com
Last Updated: [21-3-2025]
1. Introduction
RealFook (“we”, “us”, or “our”) operates realfookparts.com. We are committed to protecting your privacy and handling your personal data transparently. This policy explains how we collect, use, and safeguard information when you use our cross-border e-commerce platform.
2. Information We Collect
a) Personal Information:
- Account Registration: Name, email, phone number, password.
- Purchases: Billing/shipping addresses, payment details (processed securely via third-party gateways).
- Profile Updates: Optional preferences and demographic data.
b) Automated Data:
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages visited, products viewed, session duration.
- Cookies: See Section 6 for details.
3. How We Use Your Information
- Process orders and deliver products
- Manage accounts and authenticate users
- Provide customer support
- Improve website functionality and user experience
- Send transactional emails (order confirmations, shipping updates)
- Analyze trends via aggregated/anonymized data
- Comply with legal obligations
4. Data Sharing & Disclosure
We may share information with:
- Service Providers: Payment processors (e.g., Stripe, PayPal), logistics partners, and IT support.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In mergers, acquisitions, or asset sales.
5. International Data Transfers
As a cross-border platform, your data may be transferred/processed globally. We ensure transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses for EU users).
6. Cookies & Tracking Technologies
a) Types:
- Essential Cookies: Required for site functionality (e.g., login sessions).
- Analytics Cookies: Google Analytics to monitor traffic.
- Preference Cookies: Remember language/currency settings.
b) Management: Adjust settings via your browser. Disabling cookies may limit site features.
7. Data Security
We implement SSL encryption, access controls, and regular security audits. However, no online system is 100% secure; promptly report suspicious activity to [security@realfookparts.com].
8. Your Rights
Depending on jurisdiction, you may:
- Access, correct, or delete personal data
- Object to/restrict processing
- Request data portability
- Withdraw consent (via account settings or contacting us)
Submit requests to [privacy@realfookparts.com]. We respond within 30 days.
9. Retention Period
We retain data only as long as necessary:
- Active accounts: Until deletion request.
- Order records: 7 years for tax/legal compliance.
- Inactive accounts: Deleted after 3 years of inactivity.
10. Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect data from minors.
11. Policy Updates
Changes will be posted here with a revised “Last Updated” date. Material changes may be emailed to registered users.
12. Contact Us
For questions or data requests:
Email: [privacy@realfookparts.com]
